Privacy Policy

Munshi Dada

Last Updated: 5/3/2026

Munshi Dada is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp-based chatbot platform designed to help manage factory workers and tasks.

Table of Contents

1. Information We Collect

a) Attendance and Presence Data

We collect information about your attendance status, including present/absent markings, timestamps, and dates. This data is used to maintain accurate attendance records for factory operations.

b) Task-Related Information

We collect task assignments, task descriptions, completion status, updates, and task IDs. This includes information about which workers are assigned to specific tasks and their progress.

c) Issue and Problem Reports

We collect information about issues reported through our platform, including issue descriptions, resolution status, and issue IDs to help track and resolve workplace problems.

d) Personal Identifiers

We collect WhatsApp phone numbers, worker names, employee IDs, and other identifiers necessary to identify and manage workers within your factory.

e) Communication Data

We collect and process messages exchanged through the chatbot, including commands, responses, and metadata about communication frequency and timing.

f) Device and Usage Information

We may collect information about the devices used to access Munshi Dada, IP addresses, browser types, and usage patterns to improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Managing attendance records and monitoring worker presence
  • Assigning, tracking, and completing factory tasks
  • Documenting and resolving workplace issues
  • Providing worker management and operational insights
  • Generating reports about factory operations and productivity
  • Improving and optimizing our platform functionality
  • Ensuring compliance with legal and regulatory requirements
  • Communicating with you about your account and service updates
  • Preventing fraud and enhancing platform security

3. Data Sharing and Disclosure

a) Within Your Organization

Your attendance, task, and issue data may be shared with factory managers, supervisors, and administrators who need access to manage operations and oversee workers.

b) Service Providers

We may share your data with third-party service providers who assist us in operating our platform, including hosting providers, analytics providers, and WhatsApp service providers.

c) Legal Requirements

We may disclose your information when required by law, court order, or government requests, or when necessary to protect our legal rights or the safety of others.

d) Business Transfers

If Munshi Dada is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

e) Non-Sharing of Personal Data

We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security audits and testing
  • Access controls and role-based permissions
  • Secure backup and disaster recovery procedures

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You use Munshi Dada at your own risk.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Specifically:

  • Attendance records are retained for at least 1 year for compliance and auditing purposes
  • Task and project data are retained as long as needed for operational reference
  • Issue reports are retained for resolution tracking and learning
  • Account data is retained as long as your account is active
  • Communication logs may be retained for security and dispute resolution

After the retention period, we securely delete or anonymize your information unless longer retention is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

a) Right to Access

You have the right to request access to your personal data and receive a copy of the information we hold about you.

b) Right to Correction

You may request that we correct inaccurate or incomplete information in our records.

c) Right to Deletion

You may request deletion of your personal data, subject to legal and operational requirements.

d) Right to Data Portability

You may request your data in a portable format so you can transfer it to another service provider.

e) Right to Object

You may object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the information provided in Section 8.

7. WhatsApp Integration

Munshi Dada operates as a WhatsApp chatbot. By using our service through WhatsApp:

  • Your WhatsApp phone number is collected and processed
  • Messages sent through WhatsApp are transmitted through Meta's servers and subject to WhatsApp's privacy policies
  • WhatsApp may collect metadata about your communication patterns
  • You remain subject to WhatsApp's Terms of Service and Privacy Policy
  • We do not store WhatsApp messages longer than necessary for processing

Please review WhatsApp's privacy policy at WhatsApp Privacy Policy for information about how Meta handles your data.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

Company: Munshi Dada

Email: shantanugarg2004@gmail.com

Response Time: We will respond to your request within 30 days

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last Updated" date and, if necessary, by sending you an email notification. Your continued use of Munshi Dada after such updates constitutes your acceptance of the revised Privacy Policy.

10. Children's Privacy

Munshi Dada is intended for use in workplace environments and is not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

© 2026 Munshi Dada. All rights reserved.

This Privacy Policy is effective as of the date listed above.